Returns & Exchanges
At Milano Wigs, we want you to feel confident in your look, which is why we offer a 30-day return policy on all unworn, lace-intact products. If your selection isn't the perfect fit, we are here to assist with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure the wig is in its original condition with all tags attached and the lace uncut; place it back in its original luxury packaging.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing